Política de reembolso
If you are not completely satisfied with your PRAI products, please contact customercare@praibeauty.com and we would be happy to assist you.
FOR MOST ITEMS WE OFFER TWO WAYS TO INITIATE A RETURN:
- Email customercare@praibeauty.com and we will send you a label. $6 will be deducted from your total refunded amount to cover the shipping costs.
- Fill out the form on the bottom of your invoice and ship to the address below via your own preferred carrier (UPS, USPS, FedEx, DHL).
PRAI Beauty
3880 Roundtree Road, Unit 1
Jefferson, MD 21755
INTERNATIONAL RETURNS
Please email customercare@praibeauty.com for international returns instructions. International return shipping costs, taxes and duties are not covered by PRAI.
TERMS & CONDITIONS
- Items must be returned within 30 days of purchase.
- Only products purchased on PraiBeauty.com may be returned. We do not accept returns from other retailers including JC Penny and HSN.
- Shipping costs and gift wrapping are not eligible for refunds.
- Items purchased with a discount or as part of a value set are not eligible for an exchange.
- Items of the same price, excluding any discount, are eligible for an exchange.
- Any products that are nearly empty, tampered and filled with other substances are not refundable.
- Partial sets or bundles are not eligible for a return — only complete sets.
- Items that have been damaged or lost from personal usage—dropped, stolen, spilled, mishandled, etc.—are not refundable.