Política de reembolso


If you are not completely satisfied with your PRAI products, please contact customercare@praibeauty.com and we would be happy to assist you. 

FOR MOST ITEMS WE OFFER TWO WAYS TO INITIATE A RETURN:

  • Email customercare@praibeauty.com and we will send you a label. $6 will be deducted from your total refunded amount to cover the shipping costs. 
  • ​Fill out the form on the bottom of your invoice and ​ship to the address below via your own preferred carrier (UPS, USPS, FedEx, DHL).
P​RAI Beauty 
3880 Roundtree Road, Unit 1
Jefferson, MD ​21755


INTERNATIONAL RETURNS

Please email customercare@praibeauty.com for international returns instructions. International return shipping costs​, taxes and duties​ are not covered by PRAI.


TERMS & CONDITIONS

  • Items must be returned within 30 days of purchase. 
  • Only products purchased on PraiBeauty.com may be returned. We do not accept returns from other retailers including JC Penny and HSN. 
  • Shipping costs and gift wrapping are not eligible for refunds.
  • Items purchased with a discount or as part of a value set are not eligible for an exchange.
  • Items of the same price, excluding any discount, are eligible for an exchange.
  • Any products that are nearly empty, tampered and filled with other substances are not refundable.
  • Partial sets or bundles are not eligible for a return — only complete sets.
  • Items that have been damaged or lost from personal usage—dropped, stolen, spilled, mishandled, etc.—are not refundable.