If you are not completely satisfied with your PRAI products, please contact email@example.com and we would be happy to assist you.
FOR MOST ITEMS WE OFFER TWO WAYS TO INITIATE A RETURN:
- Email firstname.lastname@example.org and we will send you a label. $6 will be deducted from your total refunded amount to cover the shipping costs.
- Fill out the form on the bottom of your invoice and ship to the address below via your own preferred carrier (UPS, USPS, FedEx, DHL).
3880 Roundtree Road, Unit 1
Jefferson, MD 21755
Please email email@example.com for international returns instructions. International return shipping costs, taxes and duties are not covered by PRAI.
TERMS & CONDITIONS
- Items must be returned within 30 days of purchase.
- Only products purchased on PraiBeauty.com may be returned. We do not accept returns from other retailers including JC Penny and HSN.
- Shipping costs and gift wrapping are not eligible for refunds.
- Items purchased with a discount or as part of a value set are not eligible for an exchange.
- Items of the same price, excluding any discount, are eligible for an exchange.
- Any products that are nearly empty, tampered and filled with other substances are not refundable.
- Partial sets or bundles are not eligible for a return — only complete sets.
- Items that have been damaged or lost from personal usage—dropped, stolen, spilled, mishandled, etc.—are not refundable.